Each month SC811 compares the total number of locate request notices taken and the number of transmissions that each member receives. These totals are compared monthly and by previous years.
The ACD report is the monthly report of all calls that come into the call center. This report gives average talk time, average speed, and other call percentages.
Member Reported Damages
If a damage occurs, it is most likely discovered by the facility operator via outages or service degradation. The success of damage prevention depends heavily on members providing their damage data to SC811. This map shows the number of member provided damages divided by total notices per county.
Excavator Closed Notices
As part of South Carolina state law the last step of positive response requires the excavator to close out their notice. This map calculates the percentage of notices closed out by excavators by county.
Excavator Reported Damages
South Carolina state law requires all damages to be reported to SC811 and the Facility Operator, if known. This map displays the number of damages reported compared to the total number of notices called in by county. In many counties, the member reported damages is so low, they cannot even be quantified in hundredths of a percent.
Though the statewide total notices increased by ~12% over 2015 some counties experienced greater increases while others even suffered drastic decreases. Check out the growth percentages on this map.